Shipping policy

Shipping Policy – South Texas Collectibles & Memorabilia

At South Texas Collectibles & Memorabilia, we take great care in ensuring your collectibles arrive safely, securely, and exactly as described.

1. Processing Time

  • Orders are typically processed within 1–3 business days
  • Orders placed on weekends or holidays will be processed the next business day
  • You will receive tracking information once your item has shipped

2. Shipping Methods

We ship using trusted carriers such as:

  • USPS
  • UPS
  • FedEx

Shipping method may vary based on item size, weight, and value.

3. Packaging Standards

We take pride in protecting your investment:

  • Items are packaged with protective materials (bubble wrap, padding, reinforced boxes)
  • Photos/cards may include top loaders, sleeves, or protective cases
  • Framed items are secured to minimize movement and reduce risk of damage

4. Shipping Costs

  • Shipping costs are calculated based on size, weight, and destination
  • Some listings may include free shipping (clearly stated in listing)
  • Expedited shipping options may be available upon request

5. Delivery Timeframes

Estimated delivery times vary by carrier and location but typically range from:

  • 2–7 business days (domestic shipping)

Please note: Delivery times are estimates and not guaranteed.

6. High-Value Items

For higher-value items:

  • Signature confirmation may be required upon delivery
  • Additional insurance may be included

7. Shipping Issues & Delays

Once an item is shipped, responsibility transfers to the carrier.

We are not responsible for:

  • Carrier delays
  • Lost or stolen packages marked as delivered
  • Weather or service disruptions

However, we will assist in filing claims when applicable.

8. Damaged Items

If your item arrives damaged:

  • Contact us within 3 days of delivery
  • Provide clear photos of packaging and item condition

We will work with you and the carrier to resolve the issue.

9. Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

We are not responsible for:

  • Packages sent to incorrect addresses provided by the buyer

10. Local Delivery / Pickup (If Applicable)

  • Local meetups or delivery may be available in the San Antonio, TX area
  • Details will be arranged directly with the buyer

Our Commitment

We treat every item like it’s our own—packaged with care and shipped with professionalism.

✅ Authentic. ✅ Display-Ready. ✅ Great Investment.

South Texas Collectibles & Memorabilia – Collecting is the game!